Frequently Asked Questions

Homeowners

Where is Shepherd's Landscape Supply's front office?


Enter the nursery office at the front door located adjacent to Mt. Holly-Huntersville Rd. Our back entrance is for employees only.




How long does Shepherd's Landscape Supply custom orders take? How long are they held?


Please allow two weeks minimum time for custom orders to be received. Custom orders and tagged material can be held for two weeks unless prior arrangements are made.




Can homeowners purchase plants at wholesale prices at Shepherd's Landscape Supply?


Unfortunately, no. If you are using a landscape professional, they must accompany you to make nursery visits for plant selection and tagging as well as to take advantage of the wholesale prices.




Does Shepherd's Landscape Supply have delivery?


Delivery is available for a fee. Curbside delivery only. For more information or for a delivery quote, use our contact form.




What plants/products are not offered at Shepherd's Landscape Supply?


Currently, we do NOT stock or special order the following plants or products: - Fruit Trees - Olive Trees - Vegetable Plants - Indoor/House Plants - Sod - Pavers





Landscapers

Can I send my client to pick their own plants at Shepherd's Landscape Supply without my assistance?


Please do not send your clients to the nursery without a representative of your company to assist them. Unassisted clients will be charged retail pricing.




Where is Shepherd's Landscape Supply's front office?


Enter the nursery office at the front door located adjacent to Mt. Holly-Huntersville Rd. Our back entrance is for employees only.




How long does Shepherd's Landscape Supply custom orders take? How long are they held?


Please allow two weeks minimum time for custom orders to be received. Custom orders and tagged material can be held for two weeks unless prior arrangements are made.




Can I get a custom job quote from Shepherd's Landscape Supply for my next project?


Job quotes can be obtained by emailing a clear plant list to sales@shepherdssupply.com




How do I apply for wholesale purchasing at Shepherd's Landscape Supply?


We only approve new wholesale accounts in person, so please swing by our office.




How can I pay for my purchases at Shepherd's Landscape Supply?


All new accounts will be set up as COD. We do not accept checks from new customers. Customers requesting credit accounts must fill out a credit application.




What plants/products are not offered at Shepherd's Landscape Supply?


Currently, we do NOT stock or special order the following plants or products: - Fruit Trees - Olive Trees - Vegetable Plants - Indoor/House Plants - Sod - Pavers





Plants/Products

Does Shepherd's Landscape Supply carry or sell fruit trees?


Currently, we do NOT carry, stock or special order fruit trees at this time.




Does Shepherd's Landscape Supply carry or sell vegetable plants?


Currently, we do NOT carry, stock or special order vegetable plants at this time.




Does Shepherd's Landscape Supply carry or sell indoor/house plants?


Currently, we do NOT carry, stock or special order indoor specific house plants at this time.




Does Shepherd's Landscape Supply carry or sell sod?


Currently, we do NOT carry, stock or special order sod at this time.




Does Shepherd's Landscape Supply carry or sell pavers?


Currently, we do NOT carry, stock or special order pavers at this time.